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A Legal Metrology unit under Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution (Government of India) to establish and enforce standards of weights and measures, regulate trade and commerce in weights, measures, weighing and measuring instruments, pre-packaged commodities and other goods which are sold or distributed by weight, measure or number and for matter connected therewith or incidental thereto, with the objective of ensuring public guarantee from the point of view of security and accuracy of weights & measures.

The responsibility in relation to weights & measures is shared between the Centre and the States. Matters of national policy and other related functions such as, uniform laws on weights & measures, technical regulations, training, precision laboratory facilities and implementation of the International Recommendation are the concern of the Central Government. The State Governments and Union Territory Administrations are responsible for the day to day enforcement of the laws.

In addition, it has to guide, co-ordinate and supervise the enforcement activities of the state enforcement machinery. The Standards of Weights and Measures Act, 1976 and the Standards of Weights and Measures (Enforcement) act, 1985 are replaced by the Legal Metrology Act, 2009: The Central Government has framed following Rules made there under, consultation of State Authority will come into effect. Gazette Notification in this respect has been published. The Central Government has notified the following Rules made under the Act.

  1. The legal Metrology (National Standards) Rules, 2011
  2. The legal Metrology (Numeration) Rules, 2011
  3. The Legal Metrology (Approval of Models) Rules, 2011
  4. The Indian Institute of Legal Metrology Rules, 2011
  5. The Legal Metrology (Packaged Commodities) Rules, 2011
  6. The Legal Metrology (General) Rules, 2011
  7. The State Legal Metrology (Enforcement ) Rules, 2011
  8. The Legal Metrology (Approved test Centers ) Rules, 2013

Frequently Occurring Problems (FOPs) are as follows:

  1. Charging more than MRP and charging GST above MRP declared on the packages.
  2. Declaration of dual and different MRP on the same / identical packages.
  3. Delivering /packing Less than net quantity declared on the package or proclaimed.
  4. Weighing sweets and commodities with box or packing.
  5. Missing mandatory declarations on the packages.
  6. Use of Non- calibrated weighing scale, CNG / LPG and petroleum dispensers.
  7. Packing of commodities in non – standard weight or quantity.
  8. Using unverified and unstamped weight or measures.
  9. Delivering Less quantity in petroleum / CNG / LPG retailing.
  10. Using and selling of weight or measure without registration, approval and license.
  11. Selling of products without mandatory declarations on the e-commerce platforms.

Complaint Redressal System: In case of any complaint, consumer can contact.

Tier I: Retailer / Manufacturer /Nodal officer of main agencies or supplier or service provider etc.

Tier II: District Legal Metrological Officer or Controller, Legal Metrology of State / Union Territory.

Tier III: District consumer Forum, State Commission or National Commission.