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NCH Participation in Events

NCH organizes and participates in events related to consumer education and empowerment on a regular basis. Listed below are some of these events, organized in the recent past:
Date / Time Event / Location
December 30th, 2011 Delhi Electricity Regulatory Commission

NCH senior members had a meeting with the officials of DERC in order to understand the grievance redressal hierarchy in electricity sector and understand the supply code & performance standards issued by DERC.
December 30th, 2011 NSE & Consumer Voice

NCH members attended a seminar on “Financial Planning and Investment in Equities” organized in Mount Abu Public School, Rohini Sector 5, Delhi.
December 22th, 2011 SEBI

NCH participated in a Seminar on “Investor Awareness and Capital Markets” organised at St. Margaret’s School, D – Block, Prashant Vihar, Rohini, Delhi – 110 008.
December 21th, 2011 Institute of Management Studies

The NCH team visited Institute of Management Studies to conduct a consumer awareness building program to educate students about consumer rights and responsibilities and how NCH helps to seek redressal of consumer complaints.
December 10th, 2011 Ajmer Jila Gramin Upbhokata Sansathan Masuda District, Ajmer, Rajasthan

Presentation by Senior Members of NCH on consumer awareness with special focus on consumer rights & responsibility and role of NCH to seek redressal.
November 25th, 2011 7th National Consumer Convention on Consumer Empowerment organized by Consumer Coordination Council (CCC), New Delhi and Consumer Association, Chandigarh

5 NCH members- Ms. Deepika Sur, Manager- NCH, Mr. Hemant Upadhyay, Sector Incharge, Telecom, Ms. Harsh Dhingra, Mr. Sanjeev Talwar and Mr. Neeraj Singhparticipated in the 7th National Consumer Convention Programme.
November 24th, 2011 Film Leadership Project, 2011- CSR Project of PVR Cinemas

The Film Leadership Project -2011 organised by ITC's Classmate And PVR Nest, was attended by Ms. Deepika Sur, Manager-NCH and Mr. Niraj Singh. Short films made by children were screened at the event.
November 11th, 2011 Advertising Standards Council of India (ASCI)

Ms. Deepika Sur and Mr. Kanchan from NCH had a meeting with ASCI. The Advertising Standards Council of India (ASCI) collaborates with regulators on “Strengthening Self-regulation of Advertising Content”.
November 17th, 2011 Seminar Hall, 1st Floor, Main Building, GGSIP University, Sector- 16 C, Dwarka, Delhi.

Senior members of NCH attended a Seminar conducted by IRDA on policies, regulations and consumer concern in Insurance Sector.
November 7th, 2011 Sikkim State Helpline, Gangtok, Sikkim

Ms. Deepika Sur and Mr. Sanjeev Talwar visited Sikkim State Consumer Helpline to conduct a training programme at their office in Gangtok.
October 30th, 2011 CNEB

Discussion on hike in Inflation Rate. Prof. Sri Ram Khanna participated in the same.
October 21st, 2011 NDTV

Discussion on decision of High Court against Greater Noida land encroachment. Prof. Sri Ram Khanna participated in the same.
October 20th, 2011 CNEB

Prof. Sri Ram Khanna was invited for a discussion on inflation in food products.
October 12th, 2011 FOSTIIMA Business School

The NCH team visited FOSTIIMA Business School to conduct a consumer awareness program explaining consumer rights and responsibilities and how NCH helps to seek redressal of consumer complaints.
October 7th, 2011 Zee News

Ms. Deepika Sur, Manager-NCH gave an interview on the categories of calls received and types of complaints recorded for the quarter April – June 2011.
September 27th,2011 JAGRITI - A consumer awareness program 

Organized at The Indira Gandhi National Open University (IGNOU), Maidangadhi, Delhi on Tuesday the 27th of September 2011 for spreading the message of consumer protection.

A presentation was given on consumer awareness that was attended by around seventy students and thirty Faculty/Staff members including Dr.S.K.Bisht, Chief Security Officer (IGNOU) and Mr. Ramesh Sharma, Assistant Registrar (IGNOU).
September 16th,2011

Organising a Workshop on ISO 10000 SERIES on 16th Sept 2011 at New Delhi...

Workshop on ISO 10000 SERIES - World class standards for consumer complaint handling and Management. at India Habitat Centre, New Delhi.

September 6th,2011 JAGRITI

NCH staff visited the Apex College of Management Chirag Delhi, on September 6th, 2011. Ms. Suruchi Pant, Center Head, Apex College of Management, was also present during the programme.
July29th,2011-30th July 2011 Workshop at KNC

Ms. Harsh & Mr. Raviranjan visited Kamla Nehru College to attend the UGC National workshop on Research & Data Analysis with Dr. Puspender Kumar (Associate Prof. in KMC) & Ms. Smita (HOD Dept. of Commerce KNC).
July11th,2011-14th July 2011 Bihar State helpline Offcial Visited at NCH

Mr. Ram Vilas thakur from the Ministry of Food and Consumer protection, Govt of Bihar along with Ms. Bibha Kumari, Sector incharge of Bihar State Consumer Helpline visited NCH to understand the operation and functioning of NCH.

June27th,2011-1st July 2011

Training the Bihar State helpline

Conducted by :National Consumer Helpline
Location: Bihar State Consumer Helpline office, Patna
Period : 27th July 2011 to 1st July 2011

Ms. Deepika Sur, Project Manager and Mr. Sanjeev Talwar, Sr. Counsellor were deputed to provide in-depth training related to Call centre operations, Range of issues covered under Consumer Protection Act and applicable answers for frequently occurring problems for each sector and industry such as Telecom, Banking, Insurance, NBFC, Electricity, Public Distribution System, LPG, Domestic Appliances, Education, Medical Negligence etc.

June 03, 2011 Professor K.V. Thomas visits NCH

The Minister of State (Independent Charge) for Consumer Affairs, Food and Public Distribution, Professor K.V. Thomas visits the National Consumer Helpline, in New Delhi.
May 18th,2011

Headlines Today

Prof. Sri Ram Khanna, P.I-NCH was invited to a discussion concerning the recent scam of Speak Asia violating Indian Laws concerning operation of non banking financial company.

May 18th,2011

Nokia India Pvt. Ltd.

AMs. Deepika, Manager-NCH and Ms. Harsh, Senior Counsellor had a meeting with Nokia India Pvt. Ltd. to understand the company's consumer grievance redressal mechanism..

April 21, 2011 TRAI

Ms. Deepika Sur, Manager-NCH and Ms. Harsh Dhingra, Senior Counsellor had a meeting with Mr. S.K Gupta (Advisor) CA & SP, TRAI, to discuss the issue of sending bulk sms to consumers as a new, additional service from National Consumer Helpline.
April 21st, 2011 CUTS Institute of Regulation and Competition

Ms. Deepika Sur, Manager-NCH and Mr. N.K.Mathur participated in a round table discussion on ‘Online Markets in : Regulation and Competition Issues' organized by CUTS Institute of Regulations & Competition.
Mar 29th, 11 Training Session- Competition Commission of
Jan 17th, 11 Electricity Ombudsman Officals Visit at NCH

Shri Virendra Kumar Sood, Advisor (Engg.) and Shri Naresh Kumar, Advisor (Legal) from Electricity Ombudsman,
Delhi visited NCH to discuss the nature of complaints faced in electricity sector and the redressal mechanism followed in such cases.

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